Shipping Policy
Shipping Policy
Welcome to [Your Luxury Accessories Shop Name]! We strive to provide a seamless shopping experience from the moment you browse to the moment your items arrive at your door. Please carefully review our shipping policy below.
Processing Times
- Order Processing: Orders are processed within 1-3 business days, excluding weekends and holidays.
- Custom or Personalized Items: These may require an additional 5-7 business days for production before shipping.
Shipping Options and Times
We offer several shipping methods to meet your needs:
- Standard Shipping: 5-7 business days.
- Express Shipping: 2-3 business days.
- Overnight Shipping: 1 business day (orders must be placed before 12 PM local time).
Note: Shipping times are estimates and may vary depending on the destination and external factors such as carrier delays.
Shipping Costs
- Standard Shipping: Free
- Express Shipping: $25.
- Overnight Shipping: $40.
International Shipping
We proudly ship to select international destinations.
- International Delivery Times: Typically 7-14 business days, depending on customs clearance.
- International Shipping Costs: Calculated at checkout based on the destination.
Customs and Duties: The recipient is responsible for any applicable customs duties, taxes, or fees upon delivery. These charges are not included in the item price or shipping cost.
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information. You can track your package using the link provided in the email.
Undeliverable Packages
If a package is returned to us due to an incorrect or incomplete address, the customer is responsible for any additional shipping fees to resend the package.
Damaged or Lost Items
We take great care in packaging your items. However, if your order arrives damaged or is lost in transit:
- Damaged Items: Please contact us within 48 hours of delivery with photos of the damage.
- Lost Items: If your package is not delivered within the estimated timeframe, please reach out to us for assistance.
Shipping Restrictions
Due to shipping carrier limitations, we are unable to ship to P.O. boxes, APO/FPO addresses, or certain restricted countries. We apologize for any inconvenience.
Contact Us
For any questions regarding our shipping policy, please contact us at:
- Email: FashionPhoenix@usa.com
- Phone: +1 (555) 123-4567
Thank you for choosing Fashion Phoenix. We appreciate your business and are committed to delivering your orders with care and efficiency.